Appliance Plus

Reviews about Appliance Plus

• Lauren Miscioscia

  Jan, 28 2018
  ★ ☆ ☆ ☆ ☆
  STAY AWAY!!!! This is by far THE MOST UNPROFESSIONAL company I have ever had to deal with. My home insurance company chose them for our repair. I spoke with a receptionist on the phone and confirmed an appointment for 2 days later. No repair person showed up. I called and left 3 messages with no return phone call. After taking the day off of work, waiting 8+ hours and a fourth phone call I finally got someone live and they said they could not come. We rescheduled for the following day. The day of I received a phone call that they had to cancel. We rescheduled again for the next day, again they cancelled on us. We had to reschedule a week later and explained to them when we rescheduled that we needed a half hour phone call because no one could take off of work. They assured us they would give the courtesy call to my phone number so I could be there. We received no call until someone was at the house and then they called my husband's phone number to tell him they were leaving the house. My husband explained that I was 2 minutes away from being home, but they left anyway. When we called to ask them to come back they told us it was our fault for not being home, even though we reviewed the multiple times that they cancelled on us and the promise by the receptionist that they would give us notice. When I tried to speak to the manager he became hostile and unwilling to work with us. They are a terrible company to work with.

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